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the people at the centre of it all

Our Mission

About the BIA

The Downtown Kitchener Business Improvement Area (BIA) works for and collaborates with its members to undertake projects and promote events that will help Downtown Kitchener continue to evolve into a more competitive commercial hub, business district and cultural destination.

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"I love being part of a renaissance. There’s so much energy around the architecture and the artists and the community and the new businesses. Cities in rebuilding mode offer amazing opportunities for small businesses"

- Jordan Dolson, Legacy Greens

The Kitchener BIA was a deciding factor in our opening in the region. The rollout of the patio program perfectly highlighted their determination to put small businesses first. Since opening, we've been supported, accommodated, and consulted regularly by the BIA.

- Brandon Rennie, The Civil

The Downtown Kitchener BIA is an awesome group of people who genuinely want to improve the downtown core area!

- Irfan Darsot, Ace Shawarma & Burgers and Big D’s Hot Chicken

The BIA has grown from a position of cultural/activity helpers to an organization of guidance. They are savvy, and have their hands on the pulse of our evolving Downtown landscape. And, more great things to follow!

- Scott Hunter, KW Book Store

As a new business owner, I didn’t know much about the BIA beforehand, but the team approached me while we were still working on the restaurant's construction. I can say that every person from the team has been amazing and supportive, and all the events that they do to keep downtown a destination for everyone are just amazing. I can't wait to see and be part of what Downtown Kitchener holds in the future.

- Fernando Arturo de la Rosa Toro, Casa Toro

I want to extend my heartfelt gratitude for the outstanding events you have organized throughout the past and current year and for being an incredible support to TWH Social Bar & Bistro. Your meticulous planning and attention to detail have consistently resulted in successful and engaging events that have brought our community together meaningfully. Your dedication and professionalism are evident in every aspect of your work, making our collaboration a truly enriching experience. Thank you for your unwavering support and for always going above and beyond to ensure excellence.

- Ranjit Roy, Walper Hotel / TWH Social

DTK BIA Boundary Map