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Without a doubt, this is a very challenging time for our Downtown businesses and the community. Our staff is working hard to support you during this time of uneasiness and social distancing. Please continue to check back on this page for more information as it becomes available.

Ontario Orders the Mandatory Closure of All Non-Essential Workplaces to Fight Spread

"To further contain the spread of COVID-19, the Ontario Government will order the mandatory closure of all non-essential workplaces effective as of Tuesday, March 24th at 11:59 p.m. This closure will be in effect for 14 days with the possibility of extending this order as the situation evolves. A full list of businesses that are permitted to stay open will be released tomorrow."

While You're at Home Video Series

Exciting content coming soon...


COVID-19 Impact to BIA Communities Survey

We are asking businesses to complete the short survey below to better understand the impacts COVID-19 has had on your business community:

Letter to Prime Minister Justin Trudeau and Premier Doug Ford from OBIAA

A Statement from the WRPS:

The Waterloo Regional Police Service continues to offer essential service to the community.

We understand business owners may be feeling anxious at this time of uncertainty. We want to reassure you that it is business as usual for us and officers will remain on patrol throughout Waterloo Region responding to calls for service.

This is a time when our community needs to come together, to help each other, and to watch out for one another. We remind business owners and residents of this community to report any suspicious activity or individuals to police.

City of Kitchener

Economic Support & Recovery Information and Resources for Local Businesses During COVID-19

Keeping Downtown Clean

Due to Public Health concerns, Clean Team 1, 2 and the Downtown Organic Waste Diversion Pilot Program have been placed on a temporary hold. If you have any questions please reach out.

Region of Waterloo

Open spaces and public washrooms__

Community Services

Resources for Businesses

Business Development Bank of Canada

Support for Entrepreneurs Impacted by Coronavirus

Business Continuity Plan and Templates for Entrepreneurs

Canadian Chamber of Commerce

Pandemic Preparedness for Business

Kitchener-Waterloo Chamber of Commerce Resources for your business

Employment Insurance and Labour and Occupational Health and Safety

Coronavirus Disease (COVID-19) – Employment and Social Development Canada

Export Development Canada

EDC Stands Ready to Support Canadian Exporters Impacted by COVID-19

Government of Canada

COVID-19 Update Page

Resources for Business

International Economic Development Council

COVID-19: Preparing for What Comes Next - IEDC Webinar (March 23)

Economic Development Preparedness as it Relates to COVID-19 - IEDC Survey

Institute for Catastrophic Loss Reduction

Small Business Support

Municipal World

Municipal World Coronavirus News Update


Sign For Small Businesses - Generic

Ontario Chamber of Commerce

COVID -19 Preparedness for Business

Ontario Ministry of Health

Stats and Self Assessment Tool

World Health Organization COVID-19

Business and Employees